Kargo politikası

Last Updated: July 13, 2026

Thank you for shopping at LexaStore! We are committed to delivering your orders as quickly and securely as possible. Please read our Shipping Policy carefully to understand how your purchases are processed and shipped.

1. ORDER PROCESSING TIME

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, which will include a tracking number.

2. ESTIMATED DELIVERY TIMES

To offer you a curated selection of products at competitive prices, we source our items directly from global manufacturers and suppliers. Because of this, shipping times may vary depending on your location:

Destination Estimated Delivery Time
United States & Canada 7 - 15 business days
United Kingdom & Europe 7 - 12 business days
Australia & New Zealand 10 - 18 business days
Other International Destinations 10 - 20 business days

Please note that these delivery times are estimates and not guarantees. Delays may occasionally occur due to customs clearance, holiday seasons, or courier issues beyond our control.

3. SHIPPING RATES

  • Standard Shipping: We offer standard shipping rates which will be calculated and displayed at the checkout page before you complete your payment.

  • Free Shipping: We may offer free standard shipping on orders that meet a specific promotional threshold (e.g., orders over a certain amount). If applicable, this will be automatically applied at checkout.

4. CUSTOMS, DUTIES, AND TAXES

  • LexaStore is not responsible for any customs, duties, or import taxes applied to your order.

  • All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, taxes, etc.). Please check your local customs office for details on potential charges.

5. ORDER TRACKING

  • Once your order has shipped, you will receive an email containing your tracking number and a link to track your package.

  • Please allow 24 to 48 hours for the tracking information to update on the carrier's system.

6. WRONG ADDRESS DISCLAIMER

  • It is the responsibility of the buyer to make sure that the shipping address entered is correct.

  • We do our best to speed up processing and shipping times, which means there is a very small window to change or correct an address. If you believe you have provided an incorrect address, please contact us immediately at lexastore.info@gmail.com.

  • We cannot guarantee that address changes can be made before shipment, and LexaStore is not responsible for packages delivered to an incorrect address provided by the customer.

7. LOST OR STOLEN PACKAGES

  • LexaStore is not liable for any products damaged, lost, or stolen during shipping.

  • If you received your order damaged, or if your tracking status shows "delivered" but you have not received it, please contact the shipment carrier or our customer support team to file a claim. Please save all packaging materials and damaged goods before filing a claim.

CONTACT US

If you have any questions about the shipping status of your order or our shipping practices, please feel free to reach out to us:

  • Email: lexastore.info@gmail.com